お客様の声 | 新潟の代行／新潟市・中央区／運転なら運転代行社「すぐ代行」

初めて利用しました。
サービス（説明）にある料金の計算と実際の会計が大きく違います。ぼったくりにあったかと思いました。高速道路でもない所で100キロスピードを出すのも怖かったです。 (Translated by Google) I used it for the first time.
There is a big difference between the fee calculation in the service (description) and the actual accounting. I thought I had been ripped off. It was scary to drive 100 km/h on a place that wasn't even a highway.

くそおせぇ (Translated by Google) Damn it!

いつも丁寧な運転ありがとうございます。
遅い時間まで対応してくれるのもありがたいです♪ (Translated by Google) Thank you for always driving carefully.
I also appreciate that you are available until late.

いつも、電話対応が良くて長く営業してるのでよく使わせてもらってます (Translated by Google) I always use them often because they have great phone support and have been open for a long time.

運転丁寧で良かったです！ (Translated by Google) It was good to drive carefully!

運転も丁寧で信用できます。明瞭会計で安心。 (Translated by Google) The driving is polite and reliable. Peace of mind with clear accounting.

遠いところまでお願いしたのにも関わらず、快く承って下さりありがとうございました。
家の前が細い道だったので不安でしたが運転もとても上手く助かりました。
運転手さんがとても気さくな方で楽しかったです！
機会があればまたお願いしたいと思います♪ (Translated by Google) Thank you very much for accepting my request even though I had to travel far away.
I was worried because there was a narrow road in front of my house, but I was able to drive very well.
The driver was very friendly and it was fun!
If I have a chance, I would like to ask you again♪

良かったです。
また利用します。 (Translated by Google) It was good.
I will use it again.

いつもお世話になってます (Translated by Google) Thank you for always taking care of me

いつもありがとうございます。
今後ともよろしくお願い致します。 (Translated by Google) I am always grateful for your help.
We look forward to your continued support.

電話対応、運転いつも丁寧に対応していただいてありがとうございます。
車を安心して預けられるのはすぐ代行さんだけです。 (Translated by Google) Thank you for always being courteous when answering the phone and driving.
The only person you can leave your car with with peace of mind is an immediate agent.

いつも深夜に利用させていただいてます。
遅くまでやってるのでとても助かってます！
いつもありがとうございます。またよろしくお願いします。 (Translated by Google) I always use it late at night.
I work late so this is very helpful!
I am always grateful for your help. Also thank you.

電話で対応してくださった男性の方は、丁寧に対応いただきとても良い印象でした。運転をした女性の方は、とにかくタバコ臭く、車内の匂いがしばらく取れませんでした。また、運転マナーも悪く、スピード違反や無理な車線変更などをしており、怖かったです。一般道で70キロは夜とはいえ出し過ぎです。 (Translated by Google) The man who answered the phone was polite and gave me a very good impression. The woman who drove the car smelled of cigarettes, and the smell inside the car couldn't be removed for a while. Also, his driving manners were bad, he was speeding and making forced lane changes, which was scary. 70km on a regular road is too much, even at night.

いつも親切な対応をして頂いてます。
ありがとうございます！
すぐ代行さんしか頼みません！ (Translated by Google) I am always treated with kindness.
thank you!
I only ask for an immediate agent!

12月18日23時53分に電話。
40分ほどでむかう、とのことだったのでお願いをして車で待機。約束の40分が経過。音沙汰無し。
どこも混み合う時期なので仕方がないかと思いながら待っていましたが1時間を過ぎても来ない。おかしいと思い電話をかけるが、何回かけても｢ただいま電話に出ることができません｣と。その後も待ったが連絡が来ることはなく、別な代行で帰宅しました。
しっかり説明していただきたいと、留守電に折り返しの電話をお願いしますと残したが、それも無視。
｢新潟 代行｣で調べて1番上にでてきますが、本当にここはやめた方がいいです。連絡もなく永遠と待たされますよ！星一つもつけたくないですが、同じような思いをする人が出ないようにクチコミを残しておきます。
1件ある良いクチコミにはお返事しているようですが、電話にもでず、折り返しの電話もないということでこちらにはお返事は頂けないのでしょう。ずっと逃げ続ける態度をとるようですが、是非誠意ある対応、御返事して頂けたらと思います。

ようやく返信が来ましたが、テンプレ通りの適当な返事でがっかりしました。
ご利用頂きありがとうございますとありますが、そちらの都合で利用できなかったんですがね。そのあたりなにもわかってないですよね。
満足するしないの話ではなく、連絡もとれずにこなかったのが問題なのではないのですか。
これは私の｢意見｣ではありません。
実際に起こった｢事実｣です。
たくさんの不在着信と留守電が残っているはずなのでそちらにご連絡頂けますでしょうか。
なぜこのようなことが起こったのかきちんと説明していただきたいです。 (Translated by Google) Called on December 18th at 23:53.
They said they would be there in about 40 minutes, so I made a request and waited in the car. The promised 40 minutes have passed. No news.
I waited, wondering if there was anything I could do since it was crowded everywhere, but they didn't come for an hour. I thought it was strange and tried to call him, but no matter how many times I tried, he kept saying, ``I can't answer the phone right now.'' After that, I continued to wait, but I never received a call, so I went home on another person's behalf.
I asked for a thorough explanation and left a message on the answering machine asking for a call back, but the call was ignored.
I searched for ``Niigata Agency'' and it came up at the top, but it's really best to avoid this place. You will be kept waiting forever with no contact! I don't want to give even one star, but I will leave a review so that no one else feels the same way.
They seem to have responded to one good review, but they don't answer the phone and don't return calls, so I guess they can't reply to this one. It seems like you keep running away from me, but I would appreciate it if you could respond with sincerity.

I finally received a reply, but I was disappointed because it was a templated reply.
Thank you for using the service, but due to some circumstances I was unable to use it. I don't know anything about that.
It's not a matter of being satisfied or not, but isn't the problem that you haven't been able to contact them?
This is not my "opinion".
This is a "fact" that actually happened.
I'm sure there are a lot of missed calls and voicemails, so could you please contact me there?
I would like you to explain why this happened.

先日、すぐ代行さんを利用させてもらああました。いつもは特に決まった代行を使ってる訳ではないのですが、今まで使った代行の中で1番良かったので、コメントさせてもらいました。とにかく従業員の方の対応が素晴らしい！料金は普通ですが、多少は他の代行より高くても、すぐ代行さんをこれからも利用させてもらいます。 (Translated by Google) The other day, I was able to use an immediate agent. I don't usually use a specific agency, but this was the best agency I've used so far, so I thought I'd comment. Anyway, the response from the employees is great! The prices are average, but even if they are a little higher than other agencies, I will continue to use Sugu Yoko.